Help centre

Drooi Support

Get help with your account, bookings, payments, safety, or privacy. We aim to reply within one New Zealand business day.

Common questions

Answers about accounts, bookings, payments, and safety.

Safety and support

Report urgent safety concerns or send booking details to support.

Delete your account

Permanently delete your Drooi account and associated data.

Privacy

Learn what data Drooi collects and how it is used.

Email us directly

hello@drooi.app

For booking or payment help, include your booking ID. For a safety report, include the profile, post, review, or conversation involved. Do not email passwords, payment card details, identity documents, or unnecessary private information.